Business Automation Consulting That Gives You Your Hours Back

Fort Worth’s automation consultants for small business. We find the repetitive work eating your team’s week — missed calls, slow follow-up, manual data entry — and put AI and automation on it. You focus on customers; the busywork runs itself.

Talk to a Real Person
Fort Worth Based — 777 Main St
Quick Wins Live in Days
Real U.S.-Based Support
eTollFree.net BBB Accredited Business
20+
Years in Business
1,000s
of Hours Automated
24/7
Automations Never Sleep
Free
Automation Audit

Business Process Automation Services

The highest-payoff automations for small businesses — built, connected, and maintained for you.

📞

AI Call Answering & Routing

An AI receptionist answers every call 24/7, routes it to the right person, and books appointments — no more voicemail black hole.

Instant Lead Follow-Up

The moment a lead fills a form or calls, automated text and email sequences fire — while your competitor is still checking voicemail.

💬

Missed-Call Text-Back

Can’t pick up? The caller instantly gets a text that keeps the conversation alive instead of losing them to the next Google result.

🔗

Workflow & App Integration

We connect your CRM, phone system, calendar, and accounting tools so data moves itself — no more copy-paste between apps.

Review & Reputation Automation

Automatic review requests after every completed job grow your Google rating on autopilot.

📊

CRM & Data Entry Automation

Calls logged, contacts created, pipelines updated automatically. Your CRM stays accurate without anyone typing.

eTollFree offices at 777 Main Street in downtown Fort Worth, Texas

Proudly Fort Worth — Where the West Begins

This is our hometown, and we love it. From 777 Main Street in the heart of downtown Fort Worth, we've spent years serving the businesses that make this city run — neighbors helping neighbors keep their phones ringing and their technology working.

Our roots run deep in telecom. When the Telecommunications Act deregulated the industry and local competition opened up in 1997, we were right there — working alongside the carriers that built this country's phone network, including Southwestern Bell, known today as AT&T. Nearly three decades later, we're still here, still local, and still answering the phone ourselves.

Founded by Robert L. Wilson Jr., a lifelong telecommunications professional, eTollFree pairs big-carrier experience with hometown accountability — now helping local businesses put AI and automation to work.

eTollFree
777 Main Street, Fort Worth, TX 76102
eTollFree.net BBB Accredited Business
Small business owner buried in manual follow-up work

Every Manual Task Is a Leak in Your Bucket

Most small businesses lose leads and hours to work a computer should be doing. If any of these sound familiar, automation pays for itself fast:

  • Calls go to voicemail — and 80% of callers won’t leave one
  • Leads wait hours (or days) for a follow-up and buy elsewhere
  • Your team re-types the same data into multiple systems
  • Appointments no-show because nobody sent reminders
  • Happy customers never get asked for a review
Automation consultant mapping a business workflow

A Consultant Who Builds, Not a Tool You Have to Learn

Plenty of apps promise automation — then hand you a blank canvas. As your business automation consultant, we do the thinking and the building for you:

  • We map your real workflow before touching any software
  • Flat-rate quote for every project — no hourly surprises
  • We build with tools you already own wherever possible
  • Everything is tested against real scenarios before launch
  • Ongoing monitoring — we fix breaks before you see them

Automation Works Best on a Solid Foundation

Because we’re also a phone company and an IT provider, your automation, phones, and technology come from one accountable partner — not three vendors pointing fingers.

☎️

Business Phone Systems

The backbone your call automation runs on. Explore business phone systems in Fort Worth from $6.95/mo.

🤖

AI Receptionist

Never miss a call with our Fort Worth answering service — 24/7 AI + live agents, fully integrated with your automations.

🖥️

Managed IT Services

Monitoring, cybersecurity, and helpdesk from our managed IT services team in Fort Worth.

📞

Call Center Platform

Scaling an outbound or inbound team? Our hosted call center plugs straight into your automations.

All Our Fort Worth Services

Hiring More Staff vs. Automating the Work

When the workload grows, you have two options. One of them never calls in sick.

Capability Another Hire eTollFree Automation
Answers every call, even at 2 AM
Follows up with every lead in under a minute
Never forgets a step in the process
Works weekends & holidays
Scales instantly when volume doubles
Needs training, PTO & management Yes
Typical annual cost $35,000–$55,000+ A fraction of one salary

From Audit to Automation in Weeks, Not Months

A proven process that starts paying off with the first quick win.

1

Free Automation Audit

We walk through how work flows in your business and pinpoint the leaks — missed calls, slow follow-up, duplicate data entry.

2

Quick-Win Plan

You get a prioritized plan with a flat quote: the automations worth building first and what each will save you.

3

We Build & Connect

Our team builds the automations, connects your existing tools, and tests everything against real scenarios.

4

Monitor & Improve

We watch every automation, fix issues proactively, and keep finding new time savings as your business grows.

A Complete Automation Practice — For Less Than One Part-Timer

Every automation engagement includes these capabilities.

🗺️

Workflow Mapping

Your process, documented

📞

Call Automation

AI answering & routing

💬

SMS Sequences

Instant text follow-up

📧

Email Automation

Nurture & reminders

📅

Scheduling

Self-booking & reminders

🔗

App Integrations

CRM, calendar, accounting

Review Requests

Automated after every job

📊

Pipeline Updates

CRM stays current itself

🧾

Invoice Reminders

Get paid without chasing

🔀

Lead Routing

Right rep, right away

📈

Reporting

What ran, what it saved

🛟

Ongoing Support

U.S.-based, Fort Worth HQ

Flat-Rate Automation, Sized to Your Business

Every engagement starts free. You approve a flat quote before any work begins.

No hourly billing. No long-term contracts. Cancel monitoring anytime.
Start Here

Automation Audit

Free
60-minute workflow review
  • Full workflow walk-through
  • Leak report: where time & leads are lost
  • Prioritized quick-win list
  • Flat quote for each automation
  • No obligation to continue
Ongoing

Automation Partner

Monthly
monitoring & growth
  • Everything monitored 24/7
  • Breaks fixed proactively
  • New automations each quarter
  • Priority support
  • Quarterly workflow reviews
  • Direct line to our Fort Worth team

Common Questions About Business Automation

We look at how work flows through your business — calls, leads, follow-ups, scheduling, invoicing, data entry — and find the repetitive steps a computer should be doing instead of a person. Then we build the automation, connect it to the tools you already use, and stay on to keep it running. You don't need to know what's possible; that's our job.
Yes. eTollFree is headquartered at 777 Main Street in downtown Fort Worth, and we provide business process automation services to companies across Fort Worth, Arlington, and the greater DFW metroplex. We can meet in person, walk your actual workflow, and build automation around how your business really operates.
The most common wins: answering and routing phone calls with AI, instant follow-up texts and emails when a lead comes in, appointment scheduling and reminders, review requests after a job, CRM data entry, invoice reminders, and connecting apps that don't talk to each other. If your team does it the same way every time, it can probably be automated.
Every engagement starts with a free automation audit — we map your workflow and show you exactly what's worth automating and what it will save. Most small-business automations pay for themselves in the first month by capturing leads that were slipping away. You'll get a flat quote before any work starts; no open-ended hourly billing.
Almost certainly. We connect phone systems, CRMs (GoHighLevel, HubSpot, Salesforce and others), calendars, email, SMS, QuickBooks, and thousands of apps. Our approach is to automate around your existing tools, not force you onto new ones.
Both, matched to the job. Rule-based automation handles predictable steps (send this text when a form is filled). AI handles judgment steps — answering a phone call naturally, reading an email and routing it, summarizing a conversation into your CRM. We use the simplest tool that does the job reliably.
Another hire costs $35,000+ a year, works 40 hours a week, and takes vacations. Automation works 24/7, never forgets a follow-up, and costs a fraction of one salary. It's not about replacing people — it's about letting the people you have spend their time on work that actually needs a human.
Quick wins like missed-call text-back or instant lead follow-up are usually live within a week. Bigger workflow projects typically take 2–4 weeks. We build in stages so you see results early instead of waiting for one big launch.
We monitor every automation we build and fix issues proactively — usually before you notice. You also get a direct line to real, U.S.-based support at our Fort Worth office. We build it, we stand behind it.

What Our Customers Say

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Ready to Stop Doing Robot Work by Hand?

Get a free automation audit from Fort Worth’s business automation consultants. We’ll show you exactly what to automate first — and what it will save you.

Call 1 (800) 233-0234
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