Call us, ask us to call you, book a 15-minute slot, or open a ticket — whichever fits your day. Every one of them lands with a real person on our U.S.-based team.
Six ways in. Tap the one that fits how you like to work — they all reach the same team.
The fastest route when something is broken or you need an answer now. A real agent picks up — there is no menu to sit through.
1 (800) 233-0234Want a proper walkthrough instead of a quick answer? Pick a time on the calendar and we will hold the slot for you.
See Open TimesBest when you want the details in writing — billing questions, porting requests, or anything with a paper trail.
Open a TicketSending documents, a letter of authorization, or a question that is not urgent? Go straight to the inbox that handles it.
See Email AddressesSome things are easier to show than describe. Let a U.S.-based technician onto your screen and work through it together.
Start a SessionMatch what you need on the left to the quickest way to get it.
| If you need… | Use this | What to expect |
|---|---|---|
| Something fixed right now | Call 1 (800) 233-0234 | Answered 24/7 by a real agent |
| Us to call you when you are free | Request a callback | Confirm your number by text, then we call |
| A walkthrough of your setup or a demo | Book a 15-minute call | You pick the slot; Mon–Fri, 8am–5pm CT |
| Billing, invoices or a refund question | Open a support ticket | Reviewed by our support staff in writing |
| To port a number in (LOA) | Fill in the online LOA | Sign it online; no printing or scanning |
| To verify your business (FCC / KYC) | Complete the KYC form | Required before a number goes live |
| Hands-on help with your computer | Remote support | A technician connects to your screen |
| Pricing before you commit to anything | See plans or call us | Plans start at $6.95/mo, no contract |
Still not sure? Call 1 (800) 233-0234 and we will point you at the right person.
Sales questions, a setup walkthrough, or a look at your account — pick a slot and we will be there.
Tell us what is going on and our support staff will review it and follow up. Nothing here goes into a bot queue.
Skip the hand-off — email the inbox that already handles what you are asking about.
Account questions, technical trouble, billing and anything to do with a service you already have.
[email protected]Pricing, plan comparisons, porting a number in, reseller enquiries and quotes for a new setup.
[email protected]Letters of authorization, number porting documents, HIPAA questions and account verification.
[email protected]Faster than waiting for anyone — these are available around the clock.
View invoices, make a payment, download call records and manage your numbers.
Log InPay a balance without logging in — you just need your account email and phone number.
Pay NowTraining, referral and reseller programs, terms, refunds and HIPAA & privacy in one place.
Browse Help TopicsOne number, answered around the clock by a person who can actually see your account.
