Pick Your Plan
One rate card for every team size: $250/mo covers 10 reps and 50 channels, and each extra rep is $20/mo. Month-to-month — change size anytime.
Reps & Channels
Set the exact number of reps you need. Channels scale with your team automatically.
How many reps?
$250/mo covers 10 reps and 50 channels; each additional rep is $20/mo and adds 5 more channels. Minimum 10 reps.
Extra channels (optional)
Your reps already include 5 channels each. Need more dialing capacity? Extra channels come in blocks of 50 for $60/mo, up to a ceiling of 10 channels per rep.
Call recording — included, $0
Included on every plan — call recording with 12-month retention, no add-on charge. Recordings are stored in the cloud and played back or downloaded straight from your VICIdial admin dashboard.
Calling & Numbers
Minutes and phone numbers are billed on usage, separately from your monthly plan.
Your usage rates
Billed in 6-second increments with a 6-second minimum — not the 60/60 billing most providers use, so you never pay for time you didn't use.
- US-48 outbound — 1.5¢/min (lower at volume or on a term)
- Toll-free inbound — 2.9¢/min
- Standard local number (Tier 1, the default) — 30¢/mo per number
- Premium number (Tier 2, on request) — $1.00/mo per number
Bring your own VoIP carrier — what to expect
- Provide your carrier's SIP trunk credentials during onboarding (host, port, auth username/password, codec preferences)
- Our team configures the trunk on your VICIdial server during onboarding — usually within 1 business day of your order
- You remain the customer of record with your carrier and pay them directly for calling minutes
- Compatible with most major wholesale providers and STIR/SHAKEN-signing trunks
- No additional charge from us for using your own carrier
Support Plan (optional)
Your $499 setup already includes 3 hours of support. Support after that is $95/hr, or $35/hr when you buy 10 hours or more.
Don't need extra hours yet?
Your setup already includes 3 support hours, and you can buy more anytime from your customer portal. Skip and continue →
Complete Your Order
Secure your VICIdial hosting in minutes
Your payment is secure and encrypted
Order Summary
First month plus the one-time $499 setup (and any support pack) is charged today. Monthly recurring is billed on the same day each month. Calling minutes and phone numbers are billed on usage. Cancel anytime.
Compliant
Encryption
Guarantee
1 (800) 233-0234