See how eTollFree Remote Support works — in about a minute.
Need a hand? Our support team can securely connect to your computer to diagnose and fix issues with your phones, network, or account — while you watch. It only takes a minute to get started.
Download Remote Support Tool
For Windows · No installation needed · About 24 MB
How It Works
1. Download & Open
Click the button above, then open the downloaded file. There is nothing to install — it runs right away.
2. Call Us
Call our support team at (866) 273-4639. We will be ready to help you.
3. Read Us Your ID
The tool shows a 9-digit ID and a password. Read them to us and we will connect securely to help.
You Are Always in Control
- You start it. We can only connect after you open the tool and share your ID with us.
- You can watch everything we do, for the whole session.
- It ends when you close it. Closing the tool immediately cuts off all access.
- Secure and encrypted — the connection runs through eTollFree’s own private server.
Download Remote Support Tool
Already on the phone with us? Open the tool and read us the ID it shows.