eDialer Video Training & Documentation

First, we need to upload the audio file in the eDialer phone system. Login to eDialer’s administration panel.  Then go to...

This is a step by step guide how to setup CID local presence also known as AC-CID for a campaign. What is CID local...

Now, I will walk you through how to set up the quick transfers in a campaign. These are the D1 to D5 buttons that you see...

This tutorial will be about how to set up a campaign’s transfer preset. A transfer preset setup can be useful if you need...

In this tutorial, I will walk you through setting up Lead Recycle. What is Lead Recycle? With Lead Recycle you can call...

In this tutorial, I will walk you through how to set up the dispo URL in an eDialer campaign. But, first, before we start....

In this tutorial, I will walk you through how to set up the routing for dropped outbound calls. This setting is only...

In today’s walkthrough, I’m going to help you how to setup the web form in the eDialer phone system. You can set up to 3...

Our walkthrough today will be about how to setup the pause codes in eDialer phone system. To set this up, first you need to...

First, we need to setup the alt phone statuses for your campaign. To do this, go to your eDialer’s administration...

First, we need to set up the alt phone status for your campaign. To do this, go to your eDialer’s administration...