Vicidial Basic Setup

To allow agents to login into the ViciDIal system, you need to create a user account.

How to Login using a softphone?

Now that I have shown you the user levels and admin interface option in the eDialer system, let’s do a walkthrough on what these settings look like on the vicidial page.

This tutorial will be about the additional user settings in vicidial interface.

The agent credentials will be provided by the eDialer’s manager or owner.

The ViciDial Administration Login gives access to modify, manage and monitor how your dialer system runs.