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How to Login using a softphone?
This applies to any softphone user either Eyebeam, xlite, zoiper or bria.
Here’s the step by step instructions how to login to eDialer using a softphone.
- Open your installed softphone.
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2. Wait until the softphone shows its registered.
3. Open your Chrome browser.
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4. White list your IP address when necessary using eDialer’s Firewall credentials.
5. Click Vicidial Login
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6. Click agent login
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7. Type in your phone credentials.
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8. Then, your user credentials.
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9. Choose the campaign.
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10. Click submit.
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11. As soon as you click submit, your softphone will ring. It\’s important to ANSWER the call and NEVER HANG UP.
12. Then depending on your user privilege, you may see a pop up box for inbound calls.
13. Then, click submit.
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