Maximize active call time with our high-speed call center software — built to keep your agents connected to live conversations, not waiting on rings.
Hear From Our Customers
“Support provided me with the answers to all of my questions in a timely and professional manner. This excellent support helped me to keep my call center working efficiently.”
“I have tried monthly payment options with other companies and spent more money for the same service that eTollFree provides. I am happy to save money and receive more free features.”
“I love having all of the included free features. They helped me to make my business more professional with the conference calling, auto-attendant, and easy to access voicemail.”
Seamlessly Integrates With Your CRM
Connect your existing tools without disruption. eTollFree works with the platforms your team already relies on.
Built for businesses looking for the competitive edge.
In today’s competitive environment you need to find ways to do more with less — and in less time. eTollFree’s Virtual Call Center Platform provides your agents with the best technology at their fingertips. Give them the tools they need to go out into the marketplace and beat the competition.
Built on the fastest platform available, with a fully featured web phone and predictive dialing technology, our product is helping businesses win more business.
Three Dialing Modes
One platform, three powerful ways to dial — adapt your strategy to every campaign.
Predictive Dialer
Move your team through large call lists with ease. Our predictive dialer uses advanced algorithms to throttle call delivery, finding the most efficient speed for your telemarketers. With a capability of 30 channels per line, the system ensures zero agent downtime. Let artificial intelligence work for you so you can focus on running your business.
Preview Dialer
When it’s time to focus on particular leads and target them with intent, our preview dialer provides lead information in a popup — giving agents the data they need to succeed. Agents click to call their selected lead, and the dialer only dials that contact. This mode provides manual control of the dialing platform so agents can execute targeted campaigns.
Power Dialer
Designed to go through large lists and maximize the call volume of each team member. Up to 30 channels per agent connect them to a live call every time. The dialer shuts off during active calls to avoid missed opportunities. Select your speed, and the power dialer pushes calls out on those channels — putting you in full control of call volume.
Zero downtime keeps agents focused and engaged.
All the features you need to supercharge your team.
Everything built in — no add-ons required.
Cloud-Based Platform
No need to download and maintain cumbersome software. eTollFree runs in the cloud so it’s always updated, supported, and ready to go. Check stats from your phone, anywhere.
Live Agent Monitoring
Monitor agent performance in real time. Access call recordings on demand, listen in on calls, whisper guidance to an agent, or take over a live call entirely.
Detailed Call Reporting
Detailed call logs provide visual and numerical data, easily accessible within the dashboard. Track call times and review information gathered during every call.
Multi-Mode Smart Dialing
Predictive, Power, and Preview dialing — all in one platform. Quickly switch between prospecting and power dialing modes to tailor your workflow to meet campaign needs.
List Management & Compliance
Take control of your data. Manage list recycling and set redialing rules to determine which contacts to call and when. Scrub lists for mobile and Federal Do Not Call numbers.
Call Recording
Maintain quality control and properly train your agents with built-in call recording. Recordings are saved in the call logs for 30 days and are exportable to external media.
Rapid Scalability
Quickly add agents to meet demand. Our cloud-based software scales with your business, enabling rapid onboarding of call agents. All they need is a login.
Unified Dashboard
eTollFree puts you in complete control of your call center operations. Switch dialing modes, listen in on calls, manage preview dialing, and oversee all agents — from one dashboard.
Simple, Transparent Plans
No contracts. No hidden fees. Cancel anytime.
Call Forwarding
- 1 toll-free number with your choice of prefix
- 100 free inbound minutes per month
- Additional minutes at 5.9¢/min
- Auto attendant and voicemail included
- Call recording and virtual fax
- SMS text messaging
- Interactive voice response (IVR)
eBizLine Lite
- 1 toll-free number per user
- Unlimited inbound and outbound calling
- Call forwarding at just 2¢/min
- Mobile and desktop softphone apps
- Auto attendant, voicemail, and call recording
- Lead management tools
- SMS text messaging and IVR
Business Phone Basic
- Everything in eBizLine Lite
- Email, SMS, and workflow automation
- Microsoft Teams integration
- Advanced call analytics and reporting
- Priority support
Ready to supercharge your call center?
Speak with a live representative today and find out how eTollFree’s predictive dialer can transform your team’s productivity.