[et_pb_section fb_built=\”1\” _builder_version=\”4.5.1\” _module_preset=\”default\” custom_css_main_element=\”border-radius: 8px;|| background-color: #fff;|| padding: 32px;|| -webkit-transition: 300ms all cubic-bezier(.4,0,.2,1);|| transition: 300ms all cubic-bezier(.4,0,.2,1);|| margin-top: 24px;|| box-shadow: 0 8px 60px 0 rgba(103,151,255,.11), 0 12px 90px 0 rgba(103,151,255,.11);\”][et_pb_row _builder_version=\”4.5.1\” _module_preset=\”default\” custom_padding=\”0px||||false|false\”][et_pb_column type=\”4_4\” _builder_version=\”4.5.1\” _module_preset=\”default\”][et_pb_video src=\”https://www.youtube.com/watch?v=On3DI0xF6g4\” thumbnail_overlay_color=\”rgba(0,0,0,0.6)\” module_class=\”vp_video1\” _builder_version=\”4.9.0\” _module_preset=\”default\” custom_css_main_element=\”text-align:center;||display:block;||margin:auto;\” border_radii=\”on|8px|8px|8px|8px\”][/et_pb_video][et_pb_text _builder_version=\”4.9.0\” _module_preset=\”default\” text_text_color=\”#375174\” text_font_size=\”16px\” text_line_height=\”1.8em\” header_2_font=\”Lato|700|||||||\” header_2_text_color=\”#20292f\” header_2_font_size=\”1.8em\” header_2_line_height=\”1.25em\” custom_margin=\”2em||2em||false|false\” hover_enabled=\”0\” admin_label=\”Text\” sticky_enabled=\”0\”]
This tutorial will be about how to setup CID local presence also known as AC-CID for a campaign.
What is CID local presence?
This allows you the ability to set custom caller ID numbers per campaign for outbound calls by area code. This can be set to have a single or multiple CID for every areacode.
Let’s get started.
- First, make sure you have all the phone numbers you want to use as your CID ready.
[/et_pb_text][et_pb_image src=\”https://www.etollfree.net/wp-content/uploads/2021/03/pasted-image-0-23.png\” title_text=\”Setup CID Local Presence\” align=\”center\” _builder_version=\”4.9.0\” _module_preset=\”default\” custom_css_main_element=\”-webkit-transition: 300ms all cubic-bezier(.4,0,.2,1);||transition: 300ms all cubic-bezier(.4,0,.2,1);||visibility: visible;||opacity: 1;\” border_radii=\”on|8px|8px|8px|8px\”][/et_pb_image][et_pb_text _builder_version=\”4.9.0\” _module_preset=\”default\” text_font=\”Lato||||||||\” text_text_color=\”#375174\” text_font_size=\”17px\” text_line_height=\”1.8em\” link_font=\”Lato||||||||\” link_text_color=\”#ff4a9e\” link_font_size=\”17px\” link_line_height=\”1.8em\” custom_margin=\”2em||2em||false|false\”]
Note: You can choose your CID from our website: https://numbersearch.etollfree.net/order.html Or, reach out to support, for a discounted bulk price.
- Now, before anything else, you need to set up your campaign to local presence or AC CID.
a. Go to the vichi-dial dashboard.
[/et_pb_text][et_pb_image src=\”https://www.etollfree.net/wp-content/uploads/2021/03/pasted-image-0-1-2.png\” title_text=\”Setup CID Local Presence\” align=\”center\” _builder_version=\”4.9.0\” _module_preset=\”default\”][/et_pb_image][et_pb_text _builder_version=\”4.9.0\” _module_preset=\”default\” text_font=\”Lato||||||||\” text_text_color=\”#375174\” text_font_size=\”17px\” text_line_height=\”1.8em\” header_2_font=\”Lato|700|||||||\” header_2_text_color=\”#20292f\” header_2_font_size=\”1.8em\” header_2_line_height=\”1.25em\” custom_margin=\”2em||1em||false|false\”]
b. Then, Campaigns and Campaigns Main.
[/et_pb_text][et_pb_image src=\”https://www.etollfree.net/wp-content/uploads/2021/03/pasted-image-0-2-1.png\” title_text=\”Setup CID Local Presence\” align=\”center\” _builder_version=\”4.9.0\” _module_preset=\”default\”][/et_pb_image][et_pb_text _builder_version=\”4.9.0\” _module_preset=\”default\” text_font=\”Lato||||||||\” text_text_color=\”#375174\” text_font_size=\”17px\” text_line_height=\”1.8em\” header_2_font=\”Lato|700|||||||\” header_2_text_color=\”#20292f\” header_2_font_size=\”1.8em\” header_2_line_height=\”1.25em\” custom_margin=\”2em||1em||false|false\”]
c. Click Modify.
[/et_pb_text][et_pb_image src=\”https://www.etollfree.net/wp-content/uploads/2021/03/pasted-image-0-4-1.png\” title_text=\”Setup CID Local Presence\” align=\”center\” _builder_version=\”4.9.0\” _module_preset=\”default\”][/et_pb_image][et_pb_text _builder_version=\”4.9.0\” _module_preset=\”default\” text_font=\”Lato||||||||\” text_text_color=\”#375174\” text_font_size=\”17px\” text_line_height=\”1.8em\” header_2_font=\”Lato|700|||||||\” header_2_text_color=\”#20292f\” header_2_font_size=\”1.8em\” header_2_line_height=\”1.25em\” custom_margin=\”2em||1em||false|false\”]
d. Then, under Custom CallerID choose “AreaCode”.
[/et_pb_text][et_pb_image src=\”https://www.etollfree.net/wp-content/uploads/2021/03/pasted-image-0-6-1.png\” title_text=\”Setup CID Local Presence\” align=\”center\” _builder_version=\”4.9.0\” _module_preset=\”default\”][/et_pb_image][et_pb_text _builder_version=\”4.9.0\” _module_preset=\”default\” text_font=\”Lato||||||||\” text_text_color=\”#375174\” text_font_size=\”17px\” text_line_height=\”1.8em\” header_2_font=\”Lato|700|||||||\” header_2_text_color=\”#20292f\” header_2_font_size=\”1.8em\” header_2_line_height=\”1.25em\” custom_margin=\”2em||1em||false|false\”]
e. Then, submit. .
[/et_pb_text][et_pb_image src=\”https://www.etollfree.net/wp-content/uploads/2021/03/pasted-image-0-8-1.png\” title_text=\”Setup CID Local Presence\” align=\”center\” _builder_version=\”4.9.0\” _module_preset=\”default\”][/et_pb_image][et_pb_text _builder_version=\”4.9.0\” _module_preset=\”default\” text_font=\”Lato||||||||\” text_text_color=\”#375174\” text_font_size=\”17px\” text_line_height=\”1.8em\” header_2_font=\”Lato|700|||||||\” header_2_text_color=\”#20292f\” header_2_font_size=\”1.8em\” header_2_line_height=\”1.25em\” custom_margin=\”2em||1em||false|false\”]
3. Now we are ready to add the CIDs.
a. Still on your campaign’s detail view, go to AC-CID.
[/et_pb_text][et_pb_image src=\”https://www.etollfree.net/wp-content/uploads/2021/03/pasted-image-0-9-1.png\” title_text=\”Setup CID Local Presence\” align=\”center\” _builder_version=\”4.9.0\” _module_preset=\”default\”][/et_pb_image][et_pb_text _builder_version=\”4.9.0\” _module_preset=\”default\” text_font=\”Lato||||||||\” text_text_color=\”#375174\” text_font_size=\”17px\” text_line_height=\”1.8em\” header_2_font=\”Lato|700|||||||\” header_2_text_color=\”#20292f\” header_2_font_size=\”1.8em\” header_2_line_height=\”1.25em\” custom_margin=\”2em||1em||false|false\”]
b. Unlike in eDialer interface, vichi-dial interface only has a one-by-one CID upload. To do this just add your 3 digit area code.
[/et_pb_text][et_pb_image src=\”https://www.etollfree.net/wp-content/uploads/2021/03/pasted-image-0-10-1.png\” title_text=\”Setup CID Local Presence\” align=\”center\” _builder_version=\”4.9.0\” _module_preset=\”default\”][/et_pb_image][et_pb_text _builder_version=\”4.9.0\” _module_preset=\”default\” text_font=\”Lato||||||||\” text_text_color=\”#375174\” text_font_size=\”17px\” text_line_height=\”1.8em\” header_2_font=\”Lato|700|||||||\” header_2_text_color=\”#20292f\” header_2_font_size=\”1.8em\” header_2_line_height=\”1.25em\” custom_margin=\”2em||1em||false|false\”]
c. Then, the CID assigned for the area code.
[/et_pb_text][et_pb_image src=\”https://www.etollfree.net/wp-content/uploads/2021/03/pasted-image-0-11-1.png\” title_text=\”Setup CID Local Presence\” align=\”center\” _builder_version=\”4.9.0\” _module_preset=\”default\”][/et_pb_image][et_pb_text _builder_version=\”4.9.0\” _module_preset=\”default\” text_font=\”Lato||||||||\” text_text_color=\”#375174\” text_font_size=\”17px\” text_line_height=\”1.8em\” header_2_font=\”Lato|700|||||||\” header_2_text_color=\”#20292f\” header_2_font_size=\”1.8em\” header_2_line_height=\”1.25em\” custom_margin=\”2em||1em||false|false\”]
d. You can leave the description blank or add notes, then add.
[/et_pb_text][et_pb_image src=\”https://www.etollfree.net/wp-content/uploads/2021/03/pasted-image-0-12-1.png\” title_text=\”Setup CID Local Presence\” align=\”center\” _builder_version=\”4.9.0\” _module_preset=\”default\”][/et_pb_image][et_pb_text _builder_version=\”4.9.0\” _module_preset=\”default\” text_font=\”Lato||||||||\” text_text_color=\”#375174\” text_font_size=\”17px\” text_line_height=\”1.8em\” header_2_font=\”Lato|700|||||||\” header_2_text_color=\”#20292f\” header_2_font_size=\”1.8em\” header_2_line_height=\”1.25em\” custom_margin=\”2em||1em||false|false\”]
e. Do this for the rest of the CID you want to add.
[/et_pb_text][et_pb_image src=\”https://www.etollfree.net/wp-content/uploads/2021/03/pasted-image-0-13-1.png\” title_text=\”Setup CID Local Presence\” align=\”center\” _builder_version=\”4.9.0\” _module_preset=\”default\”][/et_pb_image][et_pb_text _builder_version=\”4.9.0\” _module_preset=\”default\” text_font=\”Lato||||||||\” text_text_color=\”#375174\” text_font_size=\”17px\” text_line_height=\”1.8em\” header_2_font=\”Lato|700|||||||\” header_2_text_color=\”#20292f\” header_2_font_size=\”1.8em\” header_2_line_height=\”1.25em\” custom_margin=\”2em||1em||false|false\”]
f. When done, check the active box one by one to activate the CIDs.
[/et_pb_text][et_pb_image src=\”https://www.etollfree.net/wp-content/uploads/2021/03/pasted-image-0-14-1.png\” title_text=\”pasted image 0 (14)\” align=\”center\” _builder_version=\”4.9.0\” _module_preset=\”default\”][/et_pb_image][et_pb_text _builder_version=\”4.9.0\” _module_preset=\”default\” text_font=\”Lato||||||||\” text_text_color=\”#375174\” text_font_size=\”17px\” text_line_height=\”1.8em\” header_2_font=\”Lato|700|||||||\” header_2_text_color=\”#20292f\” header_2_font_size=\”1.8em\” header_2_line_height=\”1.25em\” custom_margin=\”2em||1em||false|false\”]
g. Then, click submit.
[/et_pb_text][et_pb_image src=\”https://www.etollfree.net/wp-content/uploads/2021/03/pasted-image-0-15-1.png\” title_text=\”Setup CID Local Presence\” align=\”center\” _builder_version=\”4.9.0\” _module_preset=\”default\”][/et_pb_image][et_pb_text _builder_version=\”4.9.0\” _module_preset=\”default\” text_font=\”Lato||||||||\” text_text_color=\”#375174\” text_font_size=\”17px\” text_line_height=\”1.8em\” header_2_font=\”Lato|700|||||||\” header_2_text_color=\”#20292f\” header_2_font_size=\”1.8em\” header_2_line_height=\”1.25em\” custom_margin=\”2em||1em||false|false\”]
You’re all set!
[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section]
