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Need help with Vicidial® setup?

[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row global_parent=\”34388\” admin_label=\”Row\” make_fullwidth=\”off\” use_custom_width=\”off\” width_unit=\”off\” custom_width_px=\”1080px\” custom_width_percent=\”80%\” use_custom_gutter=\”off\” gutter_width=\”2\” padding_mobile=\”off\” allow_player_pause=\”off\” parallax=\”off\” parallax_method=\”on\” make_equal=\”off\” column_padding_mobile=\”on\” parallax_1=\”off\” parallax_method_1=\”on\” parallax_2=\”off\” parallax_method_2=\”on\” parallax_3=\”off\” parallax_method_3=\”on\” parallax_4=\”off\” parallax_method_4=\”on\” disabled=\”off\”][et_pb_column type=\”1_2\”][et_pb_text global_parent=\”34388\” admin_label=\”Text\” background_layout=\”light\” text_orientation=\”left\” use_border_color=\”off\” border_color=\”#ffffff\” border_style=\”solid\” header_text_color=\”#5da1cf\” custom_padding=\”10px|10px|10px|10px\” custom_css_main_element=\”background: rgba(0, 0, 0, 0.7)\” header_font_size=\”22px\” text_text_color=\”#f7f7f7\” header_line_height=\”1.1em\”]

Lets us help you save time and money. Get started today!

Check out our training videos and learn about Vicidial basics, inbound campaign setup, outbound campaign setup, call monitoring, reporting, and more. Please do not hesitate to contact us if you have any further questions, or need assistance in training. [/et_pb_text][/et_pb_column][et_pb_column type=\”1_2\”][et_pb_video global_parent=\”34388\” admin_label=\”Video\” saved_tabs=\”all\” src=\”https://d9aed989331b86e75b16-5a6c499ab301b12443da2968130f8f4d.ssl.cf1.rackcdn.com/Vicidial_Training/Predictive%20Dialer%20Hosting%20powered%20by%20ViCIdial%C2%AE.mp4\” image_src=\”//www.etollfree.net/wp-content/uploads/2016/01/predictive-dialer.jpg\” disabled=\”off\”] [/et_pb_video][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section admin_label=\”Section\” transparent_background=\”off\” allow_player_pause=\”off\” inner_shadow=\”off\” parallax=\”off\” parallax_method=\”on\” padding_mobile=\”off\” make_fullwidth=\”off\” use_custom_width=\”off\” width_unit=\”off\” custom_width_px=\”1080px\” custom_width_percent=\”80%\” make_equal=\”off\” use_custom_gutter=\”off\” fullwidth=\”on\” specialty=\”off\” disabled=\”off\”][et_pb_fullwidth_menu admin_label=\”Fullwidth Menu\” menu_id=\”194\” background_color=\”#f8f8f8\” background_layout=\”light\” 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on Google+\’ linkedin_text=\’Share on Linkedin\’ pinterest_text=\”Share on Pinterest\” xing_text=\”Share on Xing\” icon_order=\’f,t,g,l,p,x\’ show_icons=\’1\’ before_button_text=\’\’ text_position=\’\’ social_image=\’\’] [/et_pb_text][/et_pb_column][et_pb_column type=\”1_4\”][et_pb_divider admin_label=\”Divider\” color=\”#970300\” show_divider=\”on\” divider_style=\”solid\” divider_position=\”top\” hide_on_mobile=\”off\” height=\”5\”] [/et_pb_divider][et_pb_blurb admin_label=\”Blurb\” title=\”Practice on Our Demo System\” url=\”//www.etollfree.net/demo-system\” url_new_window=\”off\” use_icon=\”off\” font_icon=\”%%159%%\” icon_color=\”#970300\” use_circle=\”on\” circle_color=\”#f7f7f7\” use_circle_border=\”off\” circle_border_color=\”#000000\” icon_placement=\”top\” animation=\”off\” background_layout=\”light\” text_orientation=\”center\” use_icon_font_size=\”off\” use_border_color=\”off\” border_color=\”#ffffff\” border_style=\”solid\” image=\”//www.etollfree.net/wp-content/uploads/2016/01/images.jpg\” header_text_color=\”#000000\”] [/et_pb_blurb][et_pb_divider admin_label=\”Divider\” color=\”#970300\” show_divider=\”on\” divider_style=\”solid\” divider_position=\”top\” hide_on_mobile=\”off\” height=\”5\”] [/et_pb_divider][et_pb_button admin_label=\”Button\” button_url=\”//www.etollfree.net/predictive-dialer/contact-sales.html\” url_new_window=\”off\” button_text=\”Contact Our Sales Team\” button_alignment=\”center\” background_layout=\”dark\” custom_button=\”on\” button_bg_color=\”#000000\” button_border_color=\”#000000\” button_border_radius=\”5\” button_letter_spacing=\”0\” button_font=\”Open Sans||||\” button_use_icon=\”default\” button_icon_placement=\”right\” button_on_hover=\”on\” button_bg_color_hover=\”#970300\” button_border_color_hover=\”#970300\” button_border_radius_hover=\”5\” button_letter_spacing_hover=\”0\” disabled=\”off\” saved_tabs=\”all\” button_text_size=\”15\”] [/et_pb_button][et_pb_button admin_label=\”Button\” button_url=\”//numbersearch.etollfree.net/order.html#toll_free\” url_new_window=\”on\” button_text=\”Activate Inbound Numbers For Your System In Minutes\” button_alignment=\”center\” background_layout=\”dark\” custom_button=\”on\” button_bg_color=\”#970300\” button_border_color=\”#970300\” button_border_radius=\”5\” button_letter_spacing=\”0\” button_font=\”Open Sans||||\” button_use_icon=\”default\” button_icon_placement=\”right\” button_on_hover=\”on\” button_bg_color_hover=\”#000000\” button_border_color_hover=\”#000000\” button_border_radius_hover=\”5\” button_letter_spacing_hover=\”0\” disabled=\”off\” saved_tabs=\”all\” button_text_size=\”12\”] [/et_pb_button][et_pb_button admin_label=\”Button\” button_url=\”//www.etollfree.net/wholesale-voip-termination-rates\” url_new_window=\”off\” button_text=\”See Our Calling Rates\” button_alignment=\”center\” background_layout=\”dark\” custom_button=\”on\” button_bg_color=\”#000000\” button_border_color=\”#000000\” button_border_radius=\”5\” button_letter_spacing=\”0\” button_font=\”Open Sans||||\” button_use_icon=\”default\” button_icon_placement=\”right\” button_on_hover=\”on\” button_bg_color_hover=\”#970300\” button_border_color_hover=\”#970300\” button_border_radius_hover=\”5\” button_letter_spacing_hover=\”0\” disabled=\”off\” saved_tabs=\”all\” button_text_size=\”15\”] [/et_pb_button][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section admin_label=\”Section\” transparent_background=\”off\” background_color=\”#e2e2e2\” allow_player_pause=\”off\” inner_shadow=\”off\” parallax=\”off\” parallax_method=\”off\” padding_mobile=\”off\” make_fullwidth=\”off\” use_custom_width=\”off\” width_unit=\”on\” make_equal=\”off\” use_custom_gutter=\”off\” fullwidth=\”off\” specialty=\”off\” disabled=\”off\”][et_pb_row admin_label=\”Row\” make_fullwidth=\”off\” use_custom_width=\”off\” width_unit=\”off\” custom_width_px=\”1080px\” custom_width_percent=\”80%\” use_custom_gutter=\”off\” gutter_width=\”3\” 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This will show you the step-by-step tutorial on how to Create a User.

I’m using our demo server that you can visit at: demo.edialer.net

Login to the Administration page

Go to Users

Click Add a New User

Fill out the following fields:

• User Number
• Password
• Full name
• User level – This is where you set the user’s privilege. Level 1 for the Agent, Level 8-9 for Admin access
• Phone login
• Phone Password

Click SUBMIT

After you click submit, it will show the rest of the Setting that you want to change for the User.

Under the Agent Interface Option, you may want to choose some of the options necessary for your Agent (1-ACTIVE or ON; 0-INACTIVE or OFF).

You can click the corner right side of the menu for more options

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VICIdial® is the property of VICIdial group

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