How to Setup Zoiper on PC

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To set up the softphone for eDialer use, first you have to turn off the webphone from your phone extension.

To do this,

  1. Log in to administration.

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2. Go to Admin.

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3. Then Phones.

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4. Click Show Phones.

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5. Choose the phone extension that you want to setup with Zoiper.

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6. Go to “Set as Webphone”.

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7. Choose N, then Submit. 

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8. Check the Template ID field. This needs to be set to: SIP_generic.

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NOTE: You have to wait for about 1-2 minutes after making the changes in the phone extensions to apply.

 

  1. Now that you have turned off the webphone, open Zoiper from your pc. Click Continue as Free User.

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10. For the Username, type the phone extension in eDialer.

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11. The password is the registration password from eDialer

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12. Then click, login.

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13. Host name is the domain. In this example, I am using eTolllfree’s eDialer Demo Server, so my domain will be: demo.edialer.net

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NOTE: There should be no space, forward slashes not HTTP included in the hostname. 

 

14. Then click Next.

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15. Now click Skip.

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16. SIP UDP should turn green if you successfully registered the phone extension.

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17. Then, click NEXT.

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NOTE: If for some reason SIP UDP shows, Not found, please check out our Softphone troubleshooting guide on our next video.

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