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My Credentials are correct but SIP won’t register.
There are some cases, depending on the ISP and country, when a phone extension cannot be registered on SIP. When this happens, you can follow these steps:
- Go to eDialer’s phone extension
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2. Click modify to the phone extension you need to change.
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3. Look for the field that says Protocol and change it to IAX.
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4. Then, go to Template ID and choose IAX Generic
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5. Then, save changes.
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6. Now on your softphone, delete the account you just added.
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7. Then, go back to the registration process but this time, choose IAX.
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