Route a DID to a Call Menu

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After purchasing and adding the DID (phone number) to your eTollFree customer portal, you can
review our previous tutorial on how to add the DID to eDialer. Once that is done, you are
ready to route the DID to a call menu.

1. Go to your eDialer Administration Dashboard.

   

2. Navigate to Inbound › DIDs › Show DIDs.

   

3. Click Modify next to the DID you want to route to a call menu.

   

4. For the DID Route field, select Call Menu.

   

5. Go to the Call Menu field and select the call menu you want to associate with this phone number.

   

6. Click Submit to save your changes.

   

Need help setting up your call menu or phone number? Contact our support team at
866-273-4639 or reach our sales team at
1 (800) 233-0234.
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