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To set up the softphone for eDialer use, first you have to turn off the webphone from your phone extension.
To do this,
- Log in to administration.
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2. Go to Admin.
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3. Then Phones.
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4. Click Show Phones.
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5. Choose the phone extension that you want to setup with Zoiper.
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6. Go to “Set as Webphone”.
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7. Choose N, then Submit.
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8. Check the Template ID field. This needs to be set to: SIP_generic.
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NOTE: You have to wait for about 1-2 minutes after making the changes in the phone extensions to apply.
- To set up Bria, first, you will need to go through Bria’s trial period for a SOLO Account. Before you will be able to use the free softphone version. Click “Start Free Trial”
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10. Then “Choose my Plan”
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11. Then choose “Bria Solo”
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12. Scroll down and click “Continue with Bria Solo”
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13. Enter the email address that you will use to log in and set up your account.
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14. Then your password.
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15. Provide your Billing information then accept terms and conditions
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16. You will now set up your voice account.
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17. Click “Configure Sip Settings”
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18. Hostname is the domain. In this example, I am using eTolllfree’s eDialer Demo Server, so my domain will be: demo.edialer.net
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NOTE: There should be no space, forward slashes not HTTP included in the hostname.
- For the Username, type the phone extension in eDialer.
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20. The password is the registration password from eDialer.
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21. Then Click “Next Step”
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22. Then Click”Download a Client App”
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23. Download the compatible app for your operating system.
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24. After Downloading and installing the app, Launch Bria app and sign in using your registered email and password.
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25. After Signing in, the Bria softphone will start launching. It may take a minute or two for Bria to enable your Account.
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26. Your account may fail to enable it on the first try. If it does, click to retry.
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