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More Efficient Calls Per Hour
Maximize active call time with our high-speed predictive dialer. eTollFree’s Virtual Call Center platform puts the best outbound technology in your agents’ hands — so they spend less time waiting and more time selling.
Built for businesses looking for the competitive edge.
In today’s competitive environment you need to find ways to do more with less — and in less time. eTollFree’s Predictive Dialer Platform provides your agents with the best technology at their fingertips. Give them the tools they need to go out into the marketplace and beat your competitors. Built on the fastest platform available, with a fully featured web phone and predictive dialing technology, our product is helping businesses win more business every day.
Three Dialing Modes
One platform. Three powerful ways to dial — switch between modes to match any campaign.
Predictive Dialing
Move your team through large call lists with ease. Our predictive dialer uses advanced algorithms to throttle call delivery, finding the most efficient speed for your telemarketers. With up to 30 channels per agent, the system ensures zero agent downtime. Let artificial intelligence work for you so you can focus on running your business.
Preview Dialing
When it’s time to focus on particular leads and target them with intent, Preview Dialing provides lead information in a popup — giving agents the data they need to succeed. Agents click to call their selected lead, ensuring manual control of the dialing platform for targeted, high-value campaigns.
Power Dialing
Designed to go through large lists and maximize call volume for every team member. 30 channels are available per agent to connect them to a live call every time. The dialer pauses during active calls to avoid missed opportunities. Select your speed and the dialer fires on all channels — giving you full control of call volume.
Zero downtime keeps agents focused and engaged.
All the features you need to supercharge your team.
100% Cloud-Based
No need to download and maintain cumbersome software. eTollFree runs in the cloud so it’s always updated, supported, and ready to go. Check stats from your phone, anywhere.
Live Agent Monitoring
Monitor agent performance in real time. Access call recordings on demand, listen in on live calls, whisper coaching to an agent, or take over a call entirely — all from your dashboard.
Detailed Call Logs & Reporting
Detailed call logs provide visual and numerical data accessible within the dashboard. Track call times and review information gathered during every call to coach your team effectively.
Smart Multi-Mode Dialing
Predictive, Power, and Preview dialing all in one platform. Quickly switch between prospecting and power dialing to tailor your workflow and meet the demands of any campaign.
List & Lead Management
Take control of your data. Manage list recycling and set redialing rules to determine which contacts to call and when. Scrub lists for mobile numbers and Federal Do Not Call compliance.
Call Recording
Maintain quality control and properly train your agents with built-in call recording. Recordings are saved in the call logs for 30 days and are exportable to external media.
Instant Scalability
Quickly add agents to meet demand. Our cloud-based software scales with your business, allowing rapid onboarding of new call agents. All they need is a login — no hardware required.
Unified Dashboard
eTollFree puts you in full control of your call center operations. Switch dialing modes, listen in on calls, manage preview dialing, and oversee all agents — all from a single, intuitive dashboard.
Seamlessly Integrates With Your CRM
eTollFree’s virtual call center is designed to work alongside the tools your team already uses. Sync your contact data, push call outcomes directly to your CRM, and keep your agents focused on conversations — not data entry. Your workflow, streamlined.
Hear From Our Customers
“Support provided me with the answers to all of my questions in a timely and professional manner. This excellent support helped me to keep my call center working efficiently.”
“I have tried monthly payment options with other companies and spent more money for the same service that eTollFree provides. I am happy to save money and receive more free features.”
“I love having all of the included free features. They helped me to make my business more professional with the conference calling, auto-attendant, and easy-to-access voicemail.”
Simple, Transparent Plans
No contracts. No hidden fees. Cancel anytime.
Call Forwarding
- 1 toll-free number with your choice of prefix
- 100 free inbound minutes per month
- Additional minutes at 5.9¢/min
- Auto attendant and voicemail included
- Call recording and virtual fax
- SMS text messaging
- Interactive voice response (IVR)
eBizLine Lite
- 1 toll-free number per user
- Unlimited inbound and outbound calling
- Call forwarding at just 2¢/min
- Mobile and desktop softphone apps
- Auto attendant, voicemail, and call recording
- Lead management tools
- SMS text messaging and IVR
Business Phone Basic
- Everything in eBizLine Lite
- Email, SMS, and workflow automation
- Microsoft Teams integration
- Advanced call analytics and reporting
- Priority support
Ready to build a more efficient call center?
Search for your toll-free number today or speak with our team to find the right plan for your business.