Make More Calls Per Hour

Predictive Dialing

Move your team through large call lists with ease. Our predictive dialer uses advanced algorithms to throttle call delivery, finding the most efficient speed for your telemarketers. With up to 30 channels per line, agent downtime is virtually eliminated. Let artificial intelligence work for you so you can focus on running your business.

Preview Dialing

When it’s time to focus on particular leads and target them with intent, our preview dialer surfaces lead information in a popup — giving agents the data they need before the call even connects. Agents click to call their selected lead, providing full manual control for targeted campaigns.

Power Dialing

Power through large lists and maximize call volume for every team member. Up to 30 channels per agent connect them to a live call every time, while the dialer automatically pauses during active calls to avoid missed opportunities. Select your speed and take full control of your call volume.

100% Cloud-Based

No need to download or maintain cumbersome software. eTollFree runs in the cloud so it’s always updated, supported, and ready to go. Monitor your call center stats right from your phone.

Live Agent Monitoring

Monitor agent performance in real time. Access call recordings on demand, listen in on live calls, whisper coaching to an agent, or take over a call — all without leaving your dashboard.

Detailed Reporting

Visual and numerical call data is accessible at a glance within the dashboard. Track call times, review notes gathered during calls, and make informed decisions backed by real data.

Smart Multi-Mode Dialing

Predictive, Power, and Preview dialing — all in one platform. Switch instantly between prospecting and power dialing modes to tailor your workflow to any campaign.

List & Lead Management

Take control of your data. Manage list recycling, set redialing rules, and determine which contacts to call and when. Scrub lists for mobile numbers and Federal Do Not Call registrations.

Call Recording

Maintain quality control and properly train your agents with built-in call recording. Recordings are stored in call logs for 30 days and are exportable to external media.

Instant Scalability

Quickly add agents to meet demand. Our cloud-based software scales with your business, enabling rapid on-boarding of new call agents — all they need is a login.

Centralized Dashboard

eTollFree puts you in command. Switch between dialing modes, listen in on calls, preview leads, and manage all your agents from a single, intuitive dashboard.

“Support provided me with the answers to all of my questions in a timely and professional manner. This excellent support helped me to keep my call center working efficiently.”

“I have tried monthly payment options with other companies and spent more money for the same service that eTollFree provides. I am happy to save money and receive more free features.”

“I love having all of the included free features. They helped me to make my business more professional with the conference calling, auto-attendant, and easy-to-access voicemail.”