Easily Access Your Voicemail
Voicemail to Email
Access and manage voice messages anytime, anywhere.
With an eTollFree cloud communications system, each phone extension and department has its own voicemail inbox with multiple options for managing voice messages.
You can access voicemail messages from every eTollFree-enabled device or app, including your: desk phone, email, mobile device, desktop app, and
You can access messages at any time—when you’re on another
For an extra professional edge, you can personalize your voicemail greetings to provide your callers with the perfect welcome at every call. You can select a default
All voicemail service options are included with your
Take control of your day. Go
through voicemail based on your priorities.
It’s not always convenient to listen
Voicemail to Email
Get messages conveniently through the email you’re already checking.
You’re in your email all the time, so imagine the convenience of getting your voicemail messages sent to your email. Set your account to have eTollFree notify you by email whenever you receive a voicemail. Then select the option that will include the message as an audio file attachment in the email. Open the attachment to listen to your message. If you are also using Voicemail Preview, you can read the message in the email body instead.
Is there an additional fee for Voicemail Service?
No. Voicemail features are included in your
Which devices can access Voicemail?
You can access voicemail messages from every eTollFree-enabled device or app, including your desk phone, email,
How do I check my Voicemail?
Desk phone: Press the voicemail button or softkey on your
eTollFree online account: Log into your account and go to the Overview page. You’ll see a list of voicemails along with other call activity. Click the message to open it. Afterward, select one of the response options shown on the same screen.
Email: If you have Voicemail to Email enabled, you can get email notifications and even have the message attached to the email.
Can I forward Voicemail to other people?
Yes. You can forward any message stored in your
If you already receive voicemail via email, you can forward them as you would any other email—be sure to include the attachment.
Why aren’t all of my Voicemail messages transcribed into text?
How accurate are the Voicemail Preview conversions?
eTollFree uses state-of-the-art machine transcriptions to convert voicemail messages to text. The quality of the transcriptions varies depending on the clarity of the caller’s voice (enunciation, accents, speed, etc.) and background noise.
How do I set my Voicemail greeting?
You can set your Voicemail greetings from your eTollFree online account. You can start with the default greeting added by your company, or you can create custom ones, or use professionally recorded greetings. You can store as many greetings as you like in your online account.