All-in-One Call Center Software
eTollFree offers one of the easiest-to-use call center software solutions in the industry — a fully integrated CRM and predictive dialer that keeps your agents productive and your customers connected.
Our web-based predictive dialer tracks your agents’ average talk times and uses intelligent algorithms to predict when an agent will be available. It then dials out automatically so there’s always a live contact waiting — eliminating wasted time on unanswered calls. Once properly implemented, eTollFree’s call center software boosts agent productivity by over 300%.
What Makes Our Call Center Software Stand Out
From predictive dialing to real-time management reporting, every tool you need is built right in.
Predictive Dialer
Our cloud-based Predictive Dialer calculates average call duration and dials out only when an agent is about to become available — maximizing talk time and minimizing idle time for your entire team.
Call Center Management
Monitor your team’s performance with real-time statistics and reporting. Track call volumes, agent availability, and campaign results from a single, intuitive dashboard — ideal for telemarketing agencies and virtual call centers of any size.
Web-Based & Virtual
No hardware required. Our browser-based platform lets you run a fully virtual call center with agents working from anywhere — office, home, or on the road. Virtual call centers are the future, and eTollFree is ready to support your growth.
VoIP Call Center Software
Take your call center mobile. eTollFree’s VoIP dialer works directly from smartphones and desktop softphone apps, so your agents can stay productive from any device. Learn more on our VoIP Phones page.
Integrated CRM
Manage leads, contacts, and campaign data all in one place. The built-in CRM keeps your agents focused on conversations rather than juggling spreadsheets or switching between systems.
Inbound & Outbound Calling
Handle both inbound customer service queues and outbound sales campaigns from the same platform. Configure call routing, IVR menus, voicemail, and call recording with just a few clicks.
“Affordable, all-in-one performance by eTollFree — fulfills your customer service needs for all kinds of small and medium businesses. Excellent support provided by both Robert and his team.”
Practice on Our Demo System
Want to see exactly how our virtual call center software works before you commit? Our free demo system gives you full access to explore every feature and configuration option — from predictive dialing settings to real-time reporting — at no cost and with no obligation.
- Explore all included features and dialer configurations
- Test inbound and outbound call flows
- Familiarize your team with the interface before going live
- No credit card required
Simple, Transparent Plans
No contracts. No hidden fees. Cancel anytime.
Call Forwarding
- 1 toll-free number with your choice of prefix
- 100 free inbound minutes per month
- Additional minutes at 5.9¢/min
- Auto attendant and voicemail included
- Call recording and virtual fax
- SMS text messaging
- Interactive voice response (IVR)
eBizLine Lite
- 1 toll-free number per user
- Unlimited inbound and outbound calling
- Call forwarding at just 2¢/min
- Mobile and desktop softphone apps
- Auto attendant, voicemail, and call recording
- Lead management tools
- SMS text messaging and IVR
Business Phone Basic
- Everything in eBizLine Lite
- Email, SMS, and workflow automation
- Microsoft Teams integration
- Advanced call analytics and reporting
- Priority support
Ready to Get Started?
Contact a friendly Sales Associate to learn more about our call center software or to set up your account today.