When your goal is to get customers to call your business, it’s important to make contact as easy for them as possible. Toll-free services help extend your business’s reach and enhance customer service for your existing user base by encouraging customers to call using an 800 number.
There’s no limit to the reasons why a business wants customers to call, but a few include:
Purchasing a product
Contacting customer service
Checking a bank balance
Refilling a prescription
Reporting a service disruption
Changing an insurance policy
Voting for a reality show contestant
By offering a toll-free number, you’re letting customers know that they are important to your business no matter what reason they have for calling.
Choose from flexible toll-free solutions
AT&T offers a robust portfolio of toll-free voice services that make it easier than ever for your customers to reach you. With multiple service options to choose from, you can create a toll-free service plan specifically tailored to your company’s needs.
With toll-free service from eTollfree:
U.S. and Canadian callers can reach you using toll-free numbers linked to your existing local telephone number (switched access) or a dedicated nodal circuit.
People in other countries can call using international toll-free numbers, making it easy for global customers to reach you, place orders or access your customer service centers in the U.S.
Using eTollfree Global Inbound Service, you can route calls to contact centers around the globe to deliver seamless 24-hour, around-the-clock support.
Expand your reach with toll-free service
In these busy times, convenience is precious. eTollfree toll-free service not only makes it easier for customers to call, it also helps employees, suppliers and representatives call your office more conveniently and cost effectively, 24 hours a day.
You can depend on the eTollfree global network, which provides toll-free access from approximately 130 countries. The eTollfree domestic digital voice and data network covers more than 300 million people and carries 18.7 petabytes of data traffic on an average business day.