In this tutorial, I will walk you through setting up Lead Recycle.
What is Lead Recycle?
With Lead Recycle you can call specific statuses of leads again at a specified interval without resetting the entire list. Lead recycling is campaign-specific and does not have to be a selected dialable status in your campaign.
Let’s get started.
1.First, identify the Dial statuses you want to recycle.
a. To do this, you can either list down the most common dial statuses that should be recycled like Answering Machine, Busy, No Answer or Drop.
b. Or, if you have setup the campaign for awhile, you can look into the dial statuses from your campaign’s detail view and use it as a basis for your lead recycle.
2. To set up, from ViciDial administration dashboard,
a. Go to campaigns.
b. Then, Lead recycle.
c. Now, choose the campaign you want to setup your lead recycle and click modify.