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What is a ransom DDoS attack?In a distributed denial-of-service (DDoS) ransom attack, malicious parties try to extort money by threatening to take down their targets' web properties or networks.What is a ransom DDoS attack?A ransom DDoS (RDDoS) attack is when...

The Ultimate Guide To Online Dating

The app Hornet, which caters to the gay male community, has seen a 30-percent increase in social feed engagement since social distancing measures began in mid-March, according to CEO Christof Wittig. And the dating app Tinder reported that it saw more engagement on...

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Initial Ingroup Setup

Initial Ingroup Setup

I will walk you through the 2nd part tutorial in setting up incoming calls. This will be about how to set up an ingroup. An ingroup is an essential setup for your incoming calls. Just like Vicidial’s campaign settings the ingroup handles the incoming call settings....

Adding DID Route

Adding DID Route

This is the third and final step of setting up your incoming calls. I will walk you through how to add a DID and Routing Setup in Vicidial phone system. After purchasing a number from your number search page in e-tollfree, you will need to route the DID or phone...

How to do Quick Call Transfers

How to do Quick Call Transfers

From the welcome page, click Agent Login.  Type in your Phone and user credentials.  Choose the campaign from the dropdown.  Then, click submit.  If the campaign dropdown is not showing any campaign options, click reset campaign list.  If your eDialer is set to...

Ingroup Setup

Ingroup Setup

Just like the eDialer’s campaign settings, the ingroup handles the incoming call settings. Okay, let’s get started. Login to the eDialer’s administration dashboard.  Then, go to inbound, in-groups.  Choose “add a new in-group”.  Add an ingroup ID. This should be a 2...

Adding DID & Route

Adding DID & Route

This is the third and final step of setting up your incoming calls on how to add a DID and Routing Setup in eDialer phone system. After purchasing a number from your number search page in e-tollfree, you will need to route the DID or phone number to PBX, then to your...

How to Setup Ingroup Welcome Message

How to Setup Ingroup Welcome Message

First, you need to upload a compatible audio file to eDialer’s audio store. The only acceptable audio file formats are: WAV file 16-bit, 8k, PCM mono GSM 8 bit, 8k Now that your audio file is ready, let’s upload it to eDialer. Login to eDialer administration...

How to Setup Hold Music

How to Setup Hold Music

First, we need to upload the audio file in the eDialer phone system. Login to eDialer’s administration panel.  Then go to Admin and the audio store to upload the file.  Note: Don’t forget to upload the compatible audio formats only which are, Wav file, 16 bit, 8k PCM...