7 Reasons to Use a Business VoIP Phone System

Want to switch to a VoIP phone system, but not 100% sure if you should? Below are seven reasons to use a business VoIP phone system.

VoIP setup is easy and does not require a lot of technical know-how. It also does not require separate cabling as with traditional phone systems. So, you can set up an IP Phone and be ready to go in no time. You can also use one internet connection for everything.

It is important to also mention , which costs much less to set up than an on-premise VoIP system. With a hosted VoIP system, you avoid the cost of having to invest in VoIP equipment or manage the system.

At any moment, you can win a new customer, which may require the support of additional employees. With a traditional phone system, you have to estimate carefully to avoid spending money on phone lines you won’t use. But, with a VoIP system, you can easily add a line as soon as you add a new employee. Additionally, if an employee leaves, you can reassign or get rid of the line so you always have the right number of phone lines you need.

Since VoIP provides number mobility, you can use the same number virtually everywhere as long as it has proper IP connectivity. It means that you and your employees can bring your IP phones with you while you are traveling and use the same numbers everywhere. Even if you change your office address to another state, you phone number can go with you. Also, wherever the phone goes, the same services are available as well, such as call features, call logs, security features, voicemail access, service policy, and so forth.

VoIP includes rich features like call forwarding, voicemail, call waiting, three-way calling and caller ID all for free. You can also send data such as pictures and documents at the same time you are talking on the phone.

VoIP phones systems can be used with older technology such as your fax machine. For instance, if you want to continue using your old fax machine, you can connect it to your VoIP phone system using a use a VoIP Gateway and an Analog Telephony Adapter (ATA) that supports .

There is also virtual faxing, or IP faxing, which is another feature of VoIP phone systems and allows you to send and receive faxes using the email account you already have with a hosted VoIP system.

VoIP phones can also integrate with other systems or services available over the Internet, including emails and calendar systems such as . For instance, this allows you click to dial an Outlook contact and automatically records the your incoming and outgoing calls.

At we offer to meet all your needs. Your extension can go with you as you are traveling, working at home, or on vacation. And, we give you so many ways to stay connected and available. If you want to experience all the advantages of a business VoIP phone system, .

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Predictive Dialing

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Progressive Dialing

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Power Dialing

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Preview Dialing

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Campaign & List Management

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Local Number Presence

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DNC Compliance

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Web Callback

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ACD

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IVR

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CTI Screen Pop

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Speech Recognition

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Text-to-Speech

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Toll-Free Numbers

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Agent Scripting

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Voicemail

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Text-to-Speech

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Call Recording

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Historical Reporting

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Real-Time Reporting

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Cloud APIs

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Arnab Mukherjee

CEO, Versacor International

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