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How to Create Phone Extension

by | Apr 25, 2012 | Basics, Predictive Dialer Tutorials | 0 comments

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Step-by-step Instructions for how to Create Phone Extensions

This will show you the step-by-step tutorial on how to Create Phone Extensions

I’m using our demo server that you can visit at:

Register a Phone extension first from the eDialer Administration page. Login to eDialer Administration:

Go to Admin>Phones

Click Add a New Phone

Then, add the following details:

  • Phone Extension
  • Dial Plan
  • Voicemail Box
  • Agent Screen login
  • Login Password
  • Registration Password


Since our eDialer has a new Webphone feature, here are the steps on how to activate your webphone:

Go to the Phone Extension you want to have the webphone feature.

Look for the field that says “Webphone” Choose Y and Submit