Need help with Vicidial® setup?

Lets us help you save time and money. Get started today!

Check out our training videos and learn about Vicidial basics, inbound campaign setup, outbound campaign setup, call monitoring, reporting, and more. Please do not hesitate to contact us if you have any further questions, or need assistance in training.

Creating User Groups

by | Jan 13, 2016 | Basics, Predictive Dialer Tutorials | 0 comments

[wp_social_sharing social_options=’facebook,twitter,googleplus,linkedin’ twitter_username=’support@etollfree.net’ facebook_text=’Share on Facebook’ twitter_text=’Share on Twitter’ googleplus_text=’Share on Google+’ linkedin_text=’Share on Linkedin’ pinterest_text=”Share on Pinterest” xing_text=”Share on Xing” icon_order=’f,t,g,l,p,x’ show_icons=’1′ before_button_text=” text_position=” social_image=”]
Step-by-step Instructions for creating User Groups

This will show you the step-by-step tutorial on how to Create User Groups.

I’m using our demo server that you can visit at: demo.edialer.net

Go to User Groups>Add A New User Group

Click Add A New User Group

Then, add the following details:

  • Group
  • Description

Click SUBMIT

User Group is used for features like Shift Enforcement, Agent Display Options, Administrative Reports and Campaign Viewing Permission.

0 Comments

Submit a Comment

Call eTollFree!

Pin It on Pinterest

Share This