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Creating User Groups

by | Jan 13, 2016 | Basics, Predictive Dialer Tutorials | 0 comments

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Step-by-step Instructions for creating User Groups

This will show you the step-by-step tutorial on how to Create User Groups.

I’m using our demo server that you can visit at:

Go to User Groups>Add A New User Group

Click Add A New User Group

Then, add the following details:

  • Group
  • Description


User Group is used for features like Shift Enforcement, Agent Display Options, Administrative Reports and Campaign Viewing Permission.


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