Need help with Vicidial® setup?

Lets us help you save time and money. Get started today!

Check out our training videos and learn about Vicidial basics, inbound campaign setup, outbound campaign setup, call monitoring, reporting, and more. Please do not hesitate to contact us if you have any further questions, or need assistance in training.

Step-by-step Instructions for creating User Groups

This will show you the step-by-step tutorial on how to Create User Groups.

I’m using our demo server that you can visit at: demo.edialer.net

Go to User Groups>Add A New User Group

Click Add A New User Group

Then, add the following details:

  • Group
  • Description

Click SUBMIT

User Group is used for features like Shift Enforcement, Agent Display Options, Administrative Reports and Campaign Viewing Permission.

0 Comments

Submit a Comment