Basic Setup

How to Login to Admin Dashboard

The eDialer Administration Login gives you access to modify, manage, and monitor how your dialer system runs.

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Firewall Authentication

Wondering why you can’t access your eDialer Page? This video will be about how to whitelist your IP address to eDialer’s Firewall

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Inbound Campaign

Setting up Call Menu

How to setup a call menu in the e-dialer phone system.

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How to Allow Inbound Campaign

How to set up an inbound campaign. Inbound Campaign is a setup for your incoming calls. If you would like to receive incoming calls to e-dialer, then you will need to allow incoming calls to your campaign.

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Outbound Campaign

How to Setup Webform

What is the web form for in eDialer? This is where you can set the custom web page that will be opened when the user clicks on the WEB FORM button in the agent interface.

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How to Setup Pause Codes

What is a Pause Code? A pause code is the pop up box that the user sees in the eDialer agent interface whenever the user hits the pause button.

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How to Setup Alt Phone Dial

If you have a 2nd phone number in your leads, you can include the 2nd number in your eDialer’s calling list.

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How to Setup 2-3 Phone Number Dialing

With eDialer’s alt or alternate phone dialing system, you will be able to dial 2-3 numbers tied to a lead.

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Other Settings

How to Troubleshoot Softphone – Part1

A number of problems and error messages can be encountered when installing your softphone for the first time.

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eDialer How to Troubleshoot Softphone – Part2

My Credentials are correct but SIP won’t register.

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eDialer How to Troubleshoot Softphone – Part3

Check your audio settings on the softphone. Make sure it’s pointing to the headset you intend to use for eDialer.

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Difference of Webphone and Softphone

https://youtu.be/EDcK-umqdxs Adding videos to your page in Divi is simple using the Video module. The module allows you to embed videos from just about any …

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