A Global, State-of-the-Art Communications
Stronger Connections Around the Globe
eTollfree and Level 3 Communications is coming together with Global Crossing to connect more people in more countries with state-of-the-art data, voice, video and managed solutions over a seamless, global IP network. Together, we will be united by one mission – to provide the very best customer experience imaginable; wherever in the world our customers may be.
A New Kind of Communications Company
The combination of eTollfree, Level 3, and Global Crossing results in a new and stronger team, even more focused on understanding customers’ business challenges and delivering relevant, timely solutions unique in the industry.
Stronger business partnerships are just the beginning. eTollfree will now span more than 45 countries across North America, Europe, Middle East, Africa, Latin America and Asia Pac, creating a highly secure and reliable global network to support your worldwide implementations, a metro footprint that delivers deep capabilities at a local level and a comprehensive product portfolio to enable next-generation solutions.
Go Ahead, Demand the World
Before, during and after integration, your experience as a customer is paramount. In fact, we recognize this as an opportunity to set an unsurpassed standard for service and experience. To ensure a smooth transition, we’re making no near-term changes to your support paths. Instead, we’re asking you to continue to leverage the people and processes you rely on today – from sales account teams to customer care, service activation, service management, billing and portals. We’re here to respond to your needs and to make it easy to do business with us, now and in the future. We will continue to provide regular updates as integration progresses. If you have questions or feedback, please contact your existing sales and support teams, visit our integration website or send us an inquiry.
Welcome to the Next Level
As we unite our teams, our networks and our customers, we look forward to stronger connections around the globe. Most of all, we look forward to continuing to support your telecommunication needs.