Vicidial® Video Training & Documentation

This tutorial will be about how to set up a campaign’s transfer preset. A transfer preset setup can be useful if you need...

In this tutorial, I will walk you through setting up Lead Recycle. What is Lead Recycle? With Lead Recycle you can call...

First, login to your ViciDial admin dashboard.  Then go to Campaigns.  Campaigns Main.  Click Modify to the campaign you...

You can set up to 3 different web pages per campaign in ViciDial. Let’s get started. Login to your ViciDial admin...

To set this up, first you need to add the pause codes you want to use in the ViciDial phone system. Go to ViciDial admin...

Today’s walk through will be about the Alt or alternate Phone Dial. If you have a 2nd phone number in your leads, you can...

First, we need to set up the alt phone status for your campaign. To do this, go to your ViciDial’s admin dashboard.  Then,...

Today I will walk you through how to set up the quick transfers in a campaign. These are the D1 to D5 buttons that you see...

This tutorial will be about how to setup CID local presence also known as AC-CID for a campaign. What is CID local...

This is how to setup a campaign from scratch in the vicidial interface.   From the vicidial administration page, go to...

Hello! Welcome to etollfree! In this video, I will walk you through how to setup the User-specific Voicemail drop in the...

In the e-dialer campaign, there are multiple ways on how you can set up the Caller ID. Please check our videos on different...