eDialer Outbound Campaign Setup

How to Setup Alt Phone Dial

If you have a 2nd phone number in your leads, you can include the 2nd number in your eDialer’s calling list.

eDialer How to Setup CID

A campaign Caller ID will be the number that will show up to your lead’s caller ID whether it’s from their mobile phone or landline.

eDialer How to Setup Custom CID

In eDialer system, you can set up your campaign caller ID to be agent specific which means it’s possible for each agent to have their own phone number and caller ID.