eDialer Video Training & Documentation

Let’s get started. Login to your eDialer admin dashboard.  Go to Reports and Real-time report.  Now, click the real-time...

Let’s get started. From the eDialer admin dashboard, go to reports, then calling reports and export calls report.  The data...

If a manager or dialer administrator changed the status of a certain lead from the admin panel, this lead will not be...

Let’s get started. Login to your eDialer’s admin dashboard.  Go to reports, agent reports.  Then, Agent Performance...

Let’s get started. Login to your eDialer’s admin dashboard.  Go to reports, agent reports.  Then, user time sheet. This...

To set up the softphone for eDialer use, first you have to turn off the webphone from your phone extension. To do this, Log...

I. With timer and checkmark but NO SOUND   Log out and log back into eDialer. 2. Check your Audio Settings make sure...

Adding videos to your page in Divi is simple using the Video module. The module allows you to embed videos from just about...

A number of problems and error messages can be encountered when installing your softphone for the first time. We have list...

My Credentials are correct but SIP won’t register.  There are some cases, depending on the ISP and country, when a phone...