eDialer Video Training & Documentation

How to Login using a softphone? This applies to any softphone user either Eyebeam, Xlite, Zoiper or Bria. Here are the...

In this tutorial, I will show you where and how to download our recommended softphones. In instances that a user is having...

To set up the softphone for eDialer use, first you have to turn off the webphone from your phone extension. To do this, Log...

No timer or checkmark on the top left of the screen When you see this issue, it can mean the webphone is not active. Check...

In this tutorial, we are going to go a bit deeper into what the user levels are for and the importance of the admin...

After creating the user ID and knowing about the user levels and admin interface options, additional user settings that are...

So, what is a phone extension? In order for eDialer’s webphone to work, you need to add a phone extension. To do this, You...

With eDialer's web phone feature. You can receive calls right in your browser without downloading any third-party phone...

The eDialer Administration Login gives you access to modify, manage, and monitor how your dialer system runs.  The eDialer...

All eDialer servers are protected by a Firewall System. This gives an extra layer of security to your dialer to prevent...