VoIP Issues with router or firewall

If your VoIP adapter is placed behind a router or a combined modem/router, you may experience problems with your VoIP service. Some of these problems include: VoIP light goes out intermittently or constantly. You cannot make outbound calls or when making outbound...

What are VoIP Phone Extensions

What are Voip phone extensions or also known as voice over IP phones. Voip phone extensions are virtual phone extensions which are in fact telephone lines that are connected to our cloud based phone system by an internet.   You can use VoIP phone extensions to...

Voice Talent

When it comes to recording audio for your phone system it is important to pick the correct voice talent. With our services you have the ability to upload your own pre-recorded messages for auto attendant, voicemail, or any other service we offer at no charge....

How to enable Outbound Calling

In order to enable outbound calling using our services you will have to install our custom Softphone application on either your computer or smart phone. Download and install Bria Softphone application. If you are using a smart phone you can search for “Bria”   in...

How our billing Works

This is how our billing works Your account begins with a balance of -$3.50 (credit balance we issue for trial purposes). Once your usage balance > $0, your account will require payment in order to stay active. Our minimum required payment is $25.00 After any...