Sarah Dista

How to Setup User Specific AMD Drop

What is a Voicemail drop? In the predictive dial method, the moment a call goes to voicemail, a Voicemail Drop system in the dialer automatically “drops” the audio message without connecting to the agent and then jump to the next call.

How to Setup Agent Custom Caller ID

In edialer system, you can set up your campaign caller ID to be agent specific which means it’s possible for each agent to have their own phone number and caller ID.

eDialer How to Setup CID

A campaign Caller ID will be the number that will show up to your lead’s caller ID whether it’s from their mobile phone or landline.

ViciDial How to Setup CID

https://youtu.be/i-ncPVFmJp4 In this video, I will walk you through how to set up the campaign Caller ID in the ViciDial system.  A campaign Caller ID

eDialer How to Setup Custom CID

In eDialer system, you can set up your campaign caller ID to be agent specific which means it’s possible for each agent to have their own phone number and caller ID.

ViciDial How to Setup Custom CID

https://youtu.be/i4OI1aZAIl0 In this video, we will do a walkthrough on how to setup Custom Caller ID. What is a Custom Caller ID? This option allows