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How to Setup Outbound Call Drop

First, login to your ViciDial admin dashboard.  Then go to Campaigns.  Campaigns Main.  Click Modify to the campaign you want to setup the call drop route.  Look for the field “Drop Call Seconds”. Drop Call Seconds is the number of seconds from the time the lead or...

How to Setup Webform

You can set up to 3 different web pages per campaign in ViciDial. Let’s get started. Login to your ViciDial admin dashboard. Click campaigns. Then click modify to the campaign ID, you want the web form to set up.  Under Web form field, add the letters V-A-R then the...

How to Setup Pause Codes

To set this up, first you need to add the pause codes you want to use in the ViciDial phone system. Go to ViciDial admin dashboard, go to campaigns, then pause codes. Click modify to the campaign you want to add the pause codes.  Now, type the Pause Code you would...

How to Setup Alt Phone Dial

Today’s walk through will be about the Alt or alternate Phone Dial. If you have a 2nd phone number in your leads, you can include the 2nd number in your ViciDial calling list. First, we need to setup the alt phone statuses for your campaign. To do this, go to your...

How to setup 2-3 Phone Number Dialing

First, we need to set up the alt phone status for your campaign. To do this, go to your ViciDial’s admin dashboard.  Then, to auto alt dial.  Now, click modify to the campaign you want to add the alt status.  The B. N. N-A and DC status that you see here, are the...