Adding DID & Route

This is the third and final step of setting up your incoming calls on how to add a DID and Routing Setup in eDialer phone system. After purchasing a number from your number search page in e-tollfree, you will need to route the DID or phone number to PBX, then to your...

How to Setup Ingroup Welcome Message

First, you need to upload a compatible audio file to eDialer’s audio store. The only acceptable audio file formats are: WAV file 16-bit, 8k, PCM mono GSM 8 bit, 8k Now that your audio file is ready, let’s upload it to eDialer. Login to eDialer administration...

How to Setup Hold Music

First, we need to upload the audio file in the eDialer phone system. Login to eDialer’s administration panel.  Then go to Admin and the audio store to upload the file.  Note: Don’t forget to upload the compatible audio formats only which are, Wav file, 16 bit, 8k PCM...

DID to Ingroup

After purchasing, and adding the DID or phone number, to your eTollfree customer portal. You can check out our previous video, on how to add the DID to eDialer. We are now ready to route the DID to an ingroup. First, go to your eDialer administration dashboard. Then...

DID to Call Menu

After purchasing, and adding the DID or phone number, to your e-tollfree customer portal. You can check out our previous video, on how to add the DID to eDialer.We are now ready to route, the DID to a call menu. First, go to your e-dialer administration dashboard. ...