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An ingroup is an essential setup for your incoming calls. Just like Vicidial’s campaign settings the ingroup handles the incoming call settings.
How to add a DID and Routing Setup in Vicidial phone system.
How to transfer a call from the eDialer’s agent interface.
This is the 2nd part tutorial in setting up incoming calls. An ingroup is an essential setup for your incoming calls.
How to add a DID and Routing Setup in eDialer phone system.
how to set up a welcome message in the eDialer phone system. This tutorial will be for the initial message that plays on an incoming IVR setup.
How to set up hold music in eDialer phone system. The hold music can be applicable for outbound campaign’s hold option, and in-group’s hold music.
How to route a DID or phone number to your ingroup.