Initial Ingroup Setup
An ingroup is an essential setup for your incoming calls. Just like Vicidial’s campaign settings the ingroup handles the incoming call settings.
March 2021
Ingroup Setup
This is the 2nd part tutorial in setting up incoming calls. An ingroup is an essential setup for your incoming calls.
How to Setup Ingroup Welcome Message
how to set up a welcome message in the eDialer phone system. This tutorial will be for the initial message that plays on an incoming IVR setup.
How to Setup Hold Music
How to set up hold music in eDialer phone system. The hold music can be applicable for outbound campaign’s hold option, and in-group’s hold music.
